Terms and Conditions - Episodes Cafe

Tickets once sold cannot be exchanged, cancelled, rescheduled or refunded.

Episodes Cafe accepts major credit and debit cards. We also accept payment through Netbanking and UPI, and have partnered with Razor Pay to provide this service.

We may collect personal information that can identify you, such as your name, phone number and email address. We may combine the personal information that we receive from different sources.

We may allow third-party advertising companies or ad networks to display advertisements on our websites. We do not provide any personal information to these companies.

We may share personal information with Event providers, service providers, other businesses we partner with, and other third parties in limited circumstances.

We take appropriate security measures to help safeguard personal information from unauthorized access, alteration, or disclosure.

Our goal at Episodes Cafe is to make your purchasing experience easy, efficient and equitable, so we can get you on your way to live events as quickly as possible.

Once you Block-book tickets with us, we will send you a book confirmation SMS/E-Mail, and balance to be paid at the venue.

If you do not receive a confirmation number after submitting payment information, it is your responsibility to confirm with us whether or not your order has been placed. Our support team is available to assist you.

Tickets to Cancelled/Postponed Events will not be refunded by Episodes Cafe.

Orders are processed only after validating the details provided. If we receive incorrect details, it can delay processing and confirmation of tickets.

You agree that you are only authorized to visit, view and to retain a copy of pages of this Site for your own personal use, and that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than personal use.

Episodes Cafe does not promise that the site will be error-free, uninterrupted, or that it will provide specific results from use of the site or any content, search or link on it. The site and its content are delivered on an "as-is" and "as-available" basis.

  • 100% refund for cancellations made at least 72 hours before the booking date.
  • Total number of guests can be adjusted at the venue after booking.
  • Outside food is not allowed.
  • Pets are not permitted.
  • Alcohol is prohibited.
  • No smoking inside the premises.